V.I.M Camps Ltd 

Involving Parents and Carers Policy  

At V.I.M Camps we recognise the importance of working in partnership with parents and carers to ensure that every child is happy, healthy and safe whilst in our care.  

We therefore aim to keep parents and carers fully informed of policies, events and activities at the Club, by sharing information with them, answering questions and addressing any concerns, and by encouraging them to participate in the life of the Club.  

We do our best to keep parents informed about the Club by:  

  • Inviting parents to visit the Club before their children start.  
  • Asking parents to have a look at our policies and procedure that are located on our website: www.vimcamps.com 
  • Notifying the parents of their child’s key person when they start at the Club.  
  • Making all of our policies available at the Club for parents to consult whenever they like.  
  • Keeping parents up to date with news, events, new staff, changes to fees, etc through our website 
  • Providing translations of our key policies and documents for parents who are non-English speakers, where possible. 
  • We actively welcome parents and invite their input into the Club in the following ways: emailing info@vimcamps.com speaking to Seb or Donna at ASC.  
  • We collect information from parents which will help their child to settle at the club (via the Registration and Medical forms and, for EYFS children, the All About Me booklet).  
  • We involve parents in settling their children in at the Club (in accordance with our Child Induction policy).  
  • We consult fully with parents to establish the care requirements for children with additional needs.  
  • We greet all parents when they arrive to collect their children, and exchange any relevant information (eg any accidents, participation in today’s activities, etc).  
  • We conduct an annual satisfaction survey of parents and children at the Club to gain regular feedback.  
  • We encourage parents to volunteer, share specialist skills/knowledge, help on outings, etc 
  • We obtain parental permission for outings, photographs, applying sun cream, etc.  
  • We can arrange for parental discussions with staff outside of Club hours if necessary.  
  • We respect parents’ input and opinions by responding promptly and appropriately to any complaints, in line with our Complaints policy. 


This policy was adopted by V.I.M Camps Ltd.                  Date: 15/01/2024
To be reviewed: 10/01/2025                                              Signed: Sarah Sims-Fielding  

Written in accordance with the Statutory Framework for the Early Years Foundation Stage (2024): Key Person 3.35], Information and recordkeeping [3.78 – 3.83]