VIM Camps Ltd 

Provider Complaints Record 

Date of complaint:
A: Source of complaint: 

Parent: in writing (including email)         Parent: in person.          Parent: phone call  

(Please circle source of complaint) 

B: Nature of complaint  

Staff member 

Anonymous 

Ofsted (include complaint number if known) 

Other (please state) 

Please tick all welfare requirements to which the complaint relates: 

1: Child protection
2: Suitable people
3: Staff qualifications, training, support and skills
4. Key person
5: Staff:child ratios
6: Health
7: Managing behaviour
8: Safety and suitability of premises, environment and equipment 9: Special educational needs
10: Information and records  

Please give details of the complaint: